Shipping policy

Shipping Policy

Last Updated: September 2, 2026

Thank you for shopping with JustGadgets. We are committed to getting your order to you safely and as quickly as possible. The following terms and conditions apply to all orders placed through our online store.

Processing Time

All orders are processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-volume periods, promotional events, or when purchasing certain custom or special-order products, processing times may be slightly longer. If your order is expected to experience a significant delay, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and the shipping method selected.

Domestic Shipping – South Africa

  • Standard Shipping: R60 — Estimated delivery within 7–9 business days.

  • Express Shipping: Available where offered — Estimated delivery within 3–5 business days. The applicable shipping fee will be displayed at checkout.

Please note that delivery estimates are provided as a guide and are not guaranteed. Delivery times may vary depending on your location, the courier service, public holidays, weather conditions, or circumstances outside of our control.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing your tracking information, where available.

Please allow some time for tracking information to become active after your order has been dispatched.

Delivery Delays

While we do our best to ensure that your order arrives within the estimated delivery timeframe, JustGadgets cannot be held responsible for delays caused by the courier, incorrect delivery information, severe weather, public holidays, or other circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact us so that we can assist you in checking the status of your shipment.

Incorrect or Incomplete Delivery Information

Please make sure that your shipping address, contact number, and other delivery information are correct before completing your order.

JustGadgets is not responsible for delays or additional delivery costs resulting from incorrect, incomplete, or outdated information provided by the customer.

Damaged or Lost Packages

JustGadgets takes care when preparing and packaging orders for shipment. However, once an order has been handed over to the shipping carrier, delays, damage, or loss may occur during transit.

If your order arrives damaged, please take photographs of the damaged packaging and product and contact us as soon as possible at Justgadgetsza@gmail.com. We may also recommend that you contact the shipping carrier to file a claim.

For packages that appear to be lost or have not been delivered, please contact us at Justgadgetsza@gmail.com so that we can assist with investigating the shipment.

Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact us:

JustGadgets
Email: Justgadgetsza@gmail.com